welcome matka
welcome matka
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This app is available for your device
welcome matka
This app is available for your device
Contact
+91 9354697145
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the welcome matka?
To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to your number. This method replaces the need for a password or email login. You can easily access your account with just your mobile number and OTP verification.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you're still unable to receive the OTP after clicking the "send OTP" button, you can attempt to resolve the issue with the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support system via email to facilitate account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once you've updated, you can access the app as usual.
Q1: What is the minimum withdrawal amount in the welcome matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonuses. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are fully filled out and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours. However, payment delays may occur, requiring patience and potentially waiting up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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